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A professional services firm near Raffles Place spent $48,000 on SEO and content marketing. Their contact form had been broken for eleven weeks. Here’s what that silence actually costs.

I have been having the same conversation for about fifteen years. A business owner calls, tells me their website is outdated, they need a full redesign, they have a rough budget in mind, and they want to talk timelines. And somewhere in the first twenty minutes, I ask whether they have looked at their analytics recently. The answer is almost always no.

This year has been really rough! As I sit here at the end of August, settling into phase 3 in Singapore, I thought it would be a good time to reflect on all the good that has happened so far. In the past couple of months, I’ve really struggled to stay positive and that it’s…

The PSG grant requires you to use an approved vendor. Every agency on that list knows you are less price-sensitive when the government is covering half the cost. Here is what the grant system actually incentivises.

Asia’s Premier WordPress Conference When you want something done correctly, sometimes it is better to do it yourself – that is exactly what WordCamp is all about. WordCamp brings together those who power a large part of the world’s economy. It’s not your typical leader forum filled with suits and ties, rather high-tops, hooded jumpers…

In the world of web design and development, it’s safe to say that dealing with clients isn’t the most fun part of it all. On top of actually building websites and managing your team to get the job done, you also have to manage the client and make sure they are happy. While all clients…